There is danger everywhere on the internet. If you have ever used Reddit, it’s not surprising.
Amazon sellers are facing a new threat from an old threat. These phishing scams, which have been around for as long as email has existed, are redoubling efforts with smarter tricks and cleverer lies. They even include phone calls!
Sellers are becoming more vulnerable to fraud. We thought it was time to share our latest advice about how to avoid Amazon phishing scams. Keep your business safe by reading the following.
Amazon is a great platform for entrepreneurs looking to start an online business. Scammers of all kinds also find the marketplace attractive. This is quite natural as scammers and fraudsters know exactly where to find their victims. They choose the areas where valuable goods or money are located, and also where vulnerable data is. Amazon fulfills all three criteria and sellers are often the victims of phishing or spoofing attempts.
Let’s learn how to report an Amazon scam and stop it.
Scammers reach out to Amazon sellers and Amazon sellers are lucrative targets for scams
Amazon, the largest online marketplace, is also home to over a million profiles. This includes buyers and sellers. Scammers use this strategy to steal passwords and bank accounts. Scammers with technical expertise can also hack the seller’s account to gain access to the customers’ data. This allows them to spot thousands of credit cards as well as personal profiles.
These fraudulent activities can lead to reputation and financial loss. Amazon sellers need to know how to report phishing to Amazon.
How to spot and report Amazon Phishing Scams
One of the most common fraudulent methods is to send Amazon phishing email. Fishing is an old technique. Although most users are familiar with the signs, fraudsters have come up with sophisticated ways to disguise phishing emails as authentic.
A phishing email is almost always the same as an Amazon official letter. Take a closer look. There are many signs that an email is fraudulent or dangerous. Fraudsters may also call sellers via text message or phone, pretending to be Amazon, and asking for personal information.
Know your Boundaries
If you receive an email or phone call asking for this information or other information, it is likely that someone is trying to steal your data. Report fraud to Amazon.
Verify the Email Address Authenticity
Fraudsters today are creative in creating email addresses that look like official ones. @amazon.com is often the end of official Amazon email addresses. There are no other options. If the email is from a different domain, or contains suspicious information about the sender’s identity, don’t respond.
You can also contact Amazon seller customer service to verify that the email is genuine. If they haven’t, immediately report Amazon fraud email.
Look at URL Links
Phishing emails are designed to get you to click on the link in the email. The link will open the background installation of malware that can track your data from Amazon.
The rule of thumb is to never click on a link that you suspect is fraudulent. Instead, verify the link the same way as you would an email address. Make sure that your antivirus program is on. An antivirus app will alert you if you click on a suspicious link. Next, report Amazon fraud.
Do not unsubscribe
Don’t unsubscribe to phishing emails. Modern fraudsters are tech-savvy and smart. They can test their strategies just like you would Amazon to test your marketing methods.
Unsubscribe to your email address and you will prove that it is valid and still relevant. This makes you a more attractive target to send the following letter to calm your fears from another email address.
Do not ignore the Spam Folder
Email checking algorithms are quite intelligent, too. They filter all incoming email carefully and mark the spam as such. This folder will likely contain a phishing email from Amazon scammers.
Some owners might still consider it a mistake and decide to open the mail and follow the instructions. You should make it a rule not to open spam mails, never check your spam folder and, most importantly, do not use any attachment links, even the unsubscription ones. Unsubscribe links in phishing letters are dangerous by default because you have likely never subscribed to the sender’s newsletter.
Follow these simple rules and use anti-virus software
Antivirus software is a great way to protect yourself from Amazon email phishing. Some are quite effective even in the free version. Nevertheless, you should consider paying for a subscription if you are going to handle users’ personal information and money.
You can also protect your Amazon store against fraud and other scams with these well-known, but still very effective rules.
- Avoid easy-to-hack passwords. These passwords can be easily guessed and contain personal data such as your name, birthdate, residence city, etc. Use password generators instead and don’t use auto-save/autofill features.
- Do not use the same password to access multiple accounts, including your Amazon account, bank account, and email.
- Do not share your passwords with other employees.
- Only use safe third-party applications.
Amazon Sellers: Phishing Scams
Amazon sellers have reported a rise of fraudulent calls, emails and text messages, claiming they are from Amazon. Although they may have their own approach, these scammers will always ask for sensitive information about your accounts such as passwords and bank account numbers.
Although you might think that you have a great eye for spotting scam emails, their techniques are becoming more sophisticated. Today’s scammers use expert design to imitate Amazon’s emails. Take a look at this scam email sample from the Amazon Seller Forums.
Similar to this, merchants reported fake phone calls from Amazon services claiming they were reporting a suspension of their account. This was apparently done after Amazon changed its policy on calling account holders before suspending accounts.
One seller claims that some of these fraudsters have learned how to use Amazon Seller Services as their Caller ID. They will often report suspicious activity to your account such as a false log-in or an account error and then ask for sensitive information to verify your account.
There are also issues regarding how scammers get your number. Even if you don’t fall for the scammer’s call, it is recommended that you update your account information, such as passwords and phone numbers, immediately.
Scammers who use email and phone calls to con their victims rely on an urgency to make them believe something is wrong. They lead you to believe that your account is in trouble, making you more concerned about that rather than whether the communication is actually from Amazon.
How to report Amazon Phishing Scams
There are reliable ways to verify that an email or phone call is from Amazon. These methods will allow you to distinguish authentic messages from phishing messages once you have learned them.
1) Find out What Amazon Will and Won’t Answer
Amazon has specific rules regarding what questions it will or won’t ask. It’s unlikely that Amazon will ask you for a password in an email or phone call.
Amazon’s Seller Central help page is clear about the information they request and what they will not. Here is a list of information Amazon will not ask you for.
If you’re asked for this information by someone, it’s your right. Not From
- Amazon account password
- Amazon Seller Central password
- Bank account number
- PIN for bank accounts
- Credit card number
- Credit card security code
- Answers to “security questions” (i.e. mother’s maiden, pet names, birth city, etc.)
This includes asking you to “update your account information”, a common trick used by scammers.
2) Verify the Email Address
The best way to distinguish a fake Amazon account and a genuine one is to verify the email address. Authentic Amazon emails always end in “@amazon.com.” If the sender’s address is something like “@payments-amazon.com” or “email@example.com,” it’s certainly fake.
It’s not always easy. Scammers will use an official email address as their username. Make sure you verify the email address using the arrows>. This is an example of an address that a scammer has used:
Although their email ID or username may be authentic Amazon email, the source address between the two arrows indicates that it is a fake. Always be careful and look twice.
3) Go to URL Links
You can also tell the difference between authentic Amazon websites and fake ones. Scammers will often attempt to convince you to visit their fake pages via emails. You can also verify the URL by checking the email address.
Amazon sites always end in “.amazon.com,” including “sellercentral.amazon.com.” Again, scammers will try to trick you with URLs ending in “amazon.com.biz” or “security-amazon.com,” but don’t fall for it. It is important to remember the period immediately before “amazon.com”.
Avoid clicking on links in phishing emails. It is better to copy the address and hover over it than to actually visit the site.
4) DO NOT UNSUBSCRIBE
Scam emails contain traps, even the unsubscribe feature. Is it possible for a scammer to respect your privacy wishes?
Amazon warns about “many spammers using these unsubscribe processes in order to create a valid, working email address list.”
5) Report Scammers
To help them track it down better, they suggest that you attach the email to your message.
- If you receive a phishing phone call, they ask that you report it here: www.amazon.com/gp/help/contact-us/report-phishing.html
You will need to complete a form. The “phone call” option might not be available but you can still use the form to report them.
Do not get caught up in the trap of being too attached
How can you avoid being phished? Don’t fall for the trap.
You can quickly recognize warning signs that a phishing scam is in progress and avoid them. Keep these tips in mind and use them whenever you see something suspicious. If you practice them enough, things like checking email addresses and links will become second nature. So make a habit out of security to ensure you are always protected.
Do not fall for phishing emails. Instead, you can use these tips to spot scams, keep track of the good-working data safety and security rules, and help other businesses protect themselves by reporting any scams to Amazon ASAP.